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003153
2019-06-12

Error Message for Sentinel HASP Run-Time Installer

During the installation, I get a message from the Sentinel HASP Run-time installer. What can I do?


Answer:

The cause for this is that a service of the dongle driver is still in use, and therefore, it cannot be stopped by the installation.

In this case, you have to manually close the corresponding service—for example, hasplms.exe or hasplmv.exe—in Services of the operating system. Then you can proceed with the installation without any problems.


Author

Mr. Fröhlich provides technical support to our customers and is responsible for development in the area of reinforced concrete structures.



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