Answer:
There are several reasons that could prevent the model from being saved:
- Virus Scanner
Please add exceptions for the real-time check in the virus scanner or temporarily deactivate it directly.
In the following article, you can find which of these exceptions should be added:
- User Rights
Make sure that you have sufficient user rights. The document in Downloads provides detailed information about this issue. We recommend starting the installation file by selecting the "Run as Administrator" shortcut menu option (right-click).
- Windows Updates
Make sure that your operating system is up to date and the latest updates are installed. This is often a problem in the case of older operating systems (Windows 7/8), as updates can be deactivated manually. For Windows 10, updates are usually installed automatically.
- Program Update
The program has the option of an automatic search for updates:
Select the menu "Options → Program Options." In the Program tab of the dialog box, you can define whether the program should search for updates, and after how many days.
In the "Help" menu, you can also start a search for updates manually.
- Storage Location
Every now and then, you may also find that settings on the server have been changed. This sometimes leads to loss of access rights, and saving is no longer possible for the user.
Therefore, we recommend saving the model locally on the computer once. If this is successful, we recommend checking the settings of the network again, if necessary.
- Uninstalling
If all these attempts have not helped, it may help you to completely uninstall all Dlubal Software applications and install the programs "fresh" again.
