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002364
2018-05-15

Question

The address and/or company name was changed in the authorization file, but this is not applied in the print header.

Answer:
The title block of the printout report is created using the authorization file, which was used in the initial installation of our programs.
A subsequent change in the authorization file does not necessarily change all report headers immediately.

For the changed title block to be created as default in the authorization file, the "old" one has to be removed first.
To do so, please delete the file "DlubalProtocolConfigNew.cfg" in the following (default) directory:
C:\ProgramData\Dlubal\Global\General Data

While deleting the file, our applications must be closed!
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