Answer:
In each program version, the following two material libraries must be synchronized:
- The "Materials.dbd" material library with the common materials installed by the program
- The user-defined material library "Materials_User.dbd"
The following steps can help you to solve the problem:
- Open the command line with administrator rights.
- Switch to the RFEM folder.
- Run the following command:
DBConverter.exe /Material_Synchronize "C:\ProgramData\Dlubal\RFEM 5.23\General Data\Materialien.dbd" "C:\ProgramData\Dlubal\RFEM 5.23\General Data\Materialien_User.dbd"
It is necessary to adjust the paths, of course. It takes a while to complete the process. You can check this by looking in Task Manager.
As an alternative, we recommend a new installation. The first time you try to reinstall the program, you will be asked if you want to start deinstallation first. Confirm the query and reinstall the program.