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M.Eng. Cosmé Asseya
2021-01-13

Problems with Activating Add-on Module using Remote Desktop

I cannot activate an add-on module by using a Remote Desktop. Can you explain the error message to me?

Answer:

A single-user license does not allow for a distant use sharing a screen following the remote desktop operation type. It is only the network license that provides this possibility.

If you are using an RFEM/RSTAB license and want to activate an add-on module for a 90-day trial, all you have to do is to start this product in Project Navigator – Data or by using the Add-on Modules menu.

This error message informs you about the impossibility to activate the add-on module using Remote Desktop on the PC with the RFEM/RSTAB license. It is necessary to switch to local use to activate it.

Error Message About Using Remote Desktop
Error Message About Using Remote Desktop
Author

Cosme Asseya is the CEO of the Dlubal Software branch office in Paris, France. He is responsible for coordinating sales, marketing, and technical support activities for French-speaking countries.

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