1
You are in the right place if you ...
- ... have a commercial training (an office clerk, industrial clerk, European clerk, foreign language correspondent, or similar) with an affinity for sales or have already gained experience in similar commercial areas.
- ... are fit in dealing with CRM or ERP programs and have a good command of MS Office applications.
- ... like to pick up the phone and love to communicate with other people.
- ... have a very good command of German and good English, both spoken and written.
2
What is your working day like?
- You support our customers in setting up, installing, and licensing the Dlubal structural engineering software and are their most important contact person in customer onboarding.
- You answer support requests for licensing via a ticket system and help users to use their software at all times.
- You introduce customers to our customer portal and thus ensure an optimal introduction to the use of our software.
- You support our sales team in After Sales with order processing and customer service.
- You support Dlubal customers via email and phone, while keeping the customer data in the CRM system up to date at all times.
3
We expect that you ...
- …are motivated, show full commitment, and love new challenges.
- …work independently and are goal-oriented.
- …are committed to always learning something new.
- …act in a service-oriented and structured manner.
- …have good communication skills.
4
We offer you ...
- Extensive training in your area of responsibility with numerous videos and a direct contact person
- An experienced mentor who is always at your side with advice and action
- Open and honest exchange with all colleagues
- Fast decision-making processes and short communication channels in a dynamic team that always wants to be successful while enjoying work
- Annual company events, regular smaller team events
- Professional and personal development and training opportunities in the form of online courses
- Many other benefits, such as a benefits-in-kind card and access to corporate-benefits.de