Civil Engineer as Solution Engineer / Technical Support | Leipzig

As a civil engineer in technical support, you are the primary point of contact for our users in the area of solution engineering. Your role will be to provide our customers with technical software assistance, share your expertise through webinars and product demonstrations, and help them to find solutions to their queries. Your feedback is an invaluable input into the further development of our products. By providing us with your insights, you actively contribute to the improvement of our software and the satisfaction of our users – true to our motto: Enjoy Structural Analysis…

Since 1987, Dlubal Software supports engineers in their daily work with the user-friendly structural analysis programs. More than 130,000 users and 13,000 customers in over 130 countries rely on the high quality of the software and appreciate the great work of over 300 Dlubal employees.

…for Your Professional Growth:

• 90-day induction plan with monthly feedback
• Onboarding buddy to support you during your first three months
• Your extremely helpful team that is always there for you
• Various training opportunities via LinkedIn Learning and Udemy
• Participation in seminars and conferences
• Access to over 1,000 videos available in the Dlubal Academy

…for Your Personal Well-Being:

• Annual company events, such as a Christmas party and a summer party
• Regular smaller company events, such as a breakfast together, a bike ride, and so on
• Medium-sized family company with a top international position, which scores with quick decisions
• 30 days of vacation per year
• Up to two home office days per week after induction

…for Your Financial Growth:

• Benefits-in-kind card that is recharged monthly
• E-bike leasing, internet cost allowance, job ticket, daycare allowance, and other corporate benefits

• You have a degree in civil engineering or mechanical engineering.
• Ideally, you have already gained experience as a structural engineer and are familiar with structural analysis according to Eurocode.
• You are specialized in the field of structural engineering, for example, in steel structures, reinforced concrete structures, timber structures, or structural dynamics.
• You already have experience with FEA and frame analysis software, ideally with Dlubal Software programs, such as RFEM or RSTAB.
• You have very good command of spoken and written German (at least C1) and good English (at least B2).

• Become a structural all-rounder: Your adventure begins with extensive training in the Dlubal programs and then direct contact with our users in Solution Engineering. Whether by email or phone – you are always available to solve technical inquiries about our programs and at the end of the day, to put a smile on our users' faces.
• Instructive presentations: You will also be available to our sales team for technical support, training, and presentations to ensure the optimal customer experience. You will also demonstrate our software at trade fairs, seminars, information and sales events, and also represent our company Dlubal Software.
• Link between application and development: You are the interface between our customers/users and our product development. You will gather vital customer feedback, share it with product engineers and play an active role in shaping the software.
• Expand our Dlubal Academy: By leveraging your expertise, our users will be able to gain a deeper understanding of the software. Transform customer inquiries into valuable technical articles, FAQ, and product features.